Verizon Wireless Suffers Outage, Affecting Thousands
Listen to the story
Many people could not use their phones on Thursday.
They all use Verizon Wireless. Verizon is a big phone company in the United States.
A website called Downdetector showed the problem. Downdetector tells people when a service is down.
Thousands of people had trouble with their phones. They could not call or use the internet.
The problem happened in Oklahoma and Arkansas. Two cities with problems were Tulsa and Little Rock.
Many customers asked the same question. They asked: is Verizon having an outage right now?
An outage means a service stops working. Verizon has not said why this happened.
Verizon customers waited for their network to work again. A network lets phones connect to each other.
Vocabulary10 words
- Verizon
- a big phone company in the US
- Downdetector
- a website that shows when services stop working
- down
- not working
- outage
- when a service stops working for a time
- network
- a system that connects phones and computers
- customer
- a person who pays for a service
- wireless
- without wires; using signals in the air
- service
- something a company gives to customers
- report
- to tell people about something
- impact
- an effect on someone or something
Quiz
Answer key
1. It had an outage 2. Downdetector 3. True
Fill-in-the-blank listening
Play the audio again and fill in the missing words as you listen.
Many people could not use their _____ on Thursday.
They all use _____ Wireless. Verizon is a big phone company in the United States.
A website called _____ showed the problem.
Thousands of people had trouble with their phones. They could not call or use the _____.
The problem happened in _____ and Arkansas.
Two cities with problems were _____ and Little Rock.
Many customers asked: is Verizon having an _____ right now?
Verizon customers waited for their _____ to work again.
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