Salesforce Hit by Global Outage During Dreamforce Event
Salesforce is a big technology company. It makes software for businesses. Salesforce had a big problem this week. Its service stopped working. This is called an outage. It happened all over the world.
The outage started at a bad time. Salesforce was starting a big event. The event is called Dreamforce. Many people go to Dreamforce every year. It is a conference for Salesforce customers and workers.
Customers use Salesforce software every day. They use it to talk to their own customers. When Salesforce stopped working, many people could not use it. This made problems for many businesses around the world.
The good news is the problem did not last long. Salesforce said service is coming back to normal. Workers at the company fixed the problem. Now people can use Salesforce again.
This event shows something important. Many companies depend on big technology services. When one service stops, it can affect many businesses at the same time.
Vocabulary15 words
- outage
- when a service stops working for a time
- conference
- a big meeting where many people come together
- software
- computer programs that help people do work
- customer
- a person or company who buys or uses a service
- service
- help or work that a company gives to others
- global
- happening in many countries around the world
- normal
- the usual way things are
- technology
- computers and machines that help people
- problem
- something that is not working well
- event
- something planned that happens, like a meeting
- worker
- a person who does a job
- fix
- to make something work again
- business
- a company that sells things or services
- depend on
- to need something to work well
- affect
- to have an effect on something
Quiz
Answer key
1. It had a global outage 2. The Dreamforce conference 3. False
Fill-in-the-blank listening
Play the audio again and fill in the missing words as you listen.
Salesforce is a big technology company. It makes _____ for businesses. Salesforce had a big problem this week. Its service stopped working. This is called an _____. It happened all over the world.
The outage started at a bad time. Salesforce was starting a big _____. The event is called Dreamforce. Many people go to Dreamforce every year. It is a _____ for Salesforce customers and workers.
Customers use Salesforce software every day. They use it to talk to their own _____. When Salesforce stopped working, many people could not use it. This made problems for many _____ around the world.
The good news is the problem did not last long. Salesforce said service is coming back to _____. Workers at the company _____ the problem. Now people can use Salesforce again.
This event shows something important. Many companies _____ big technology services. When one service stops, it can _____ many businesses at the same time.
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