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TechnologyBusiness158 words1 min read

Salesforce Hit by Global Outage During Dreamforce Event

Salesforce is a big technology company. It makes software for businesses. Salesforce had a big problem this week. Its service stopped working. This is called an outage. It happened all over the world.

The outage started at a bad time. Salesforce was starting a big event. The event is called Dreamforce. Many people go to Dreamforce every year. It is a conference for Salesforce customers and workers.

Customers use Salesforce software every day. They use it to talk to their own customers. When Salesforce stopped working, many people could not use it. This made problems for many businesses around the world.

The good news is the problem did not last long. Salesforce said service is coming back to normal. Workers at the company fixed the problem. Now people can use Salesforce again.

This event shows something important. Many companies depend on big technology services. When one service stops, it can affect many businesses at the same time.

Vocabulary15 words

outage
when a service stops working for a time
conference
a big meeting where many people come together
software
computer programs that help people do work
customer
a person or company who buys or uses a service
service
help or work that a company gives to others
global
happening in many countries around the world
normal
the usual way things are
technology
computers and machines that help people
problem
something that is not working well
event
something planned that happens, like a meeting
worker
a person who does a job
fix
to make something work again
business
a company that sells things or services
depend on
to need something to work well
affect
to have an effect on something

Quiz

1. What happened to Salesforce this week?
2. What was happening when the outage started?
3. True or False: Salesforce service has not returned to normal.

Fill-in-the-blank listening

Play the audio again and fill in the missing words as you listen.

Salesforce is a big technology company. It makes _____ for businesses. Salesforce had a big problem this week. Its service stopped working. This is called an _____. It happened all over the world.

The outage started at a bad time. Salesforce was starting a big _____. The event is called Dreamforce. Many people go to Dreamforce every year. It is a _____ for Salesforce customers and workers.

Customers use Salesforce software every day. They use it to talk to their own _____. When Salesforce stopped working, many people could not use it. This made problems for many _____ around the world.

The good news is the problem did not last long. Salesforce said service is coming back to _____. Workers at the company _____ the problem. Now people can use Salesforce again.

This event shows something important. Many companies _____ big technology services. When one service stops, it can _____ many businesses at the same time.

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