Customer Insulted on Restaurant Receipt Says She Was Threatened After Complaint
A woman went to a restaurant in Italy. She ordered food, like eggs. The waiter wrote a note about her order. The note had bad, rude words. It said to burn her eggs and spit in them. The woman saw this note. She was very angry and upset. She made a complaint about the restaurant. She told people what happened. After that, she says people were mean to her online. She says people sent her threats and insults. The restaurant then made a funny video about the problem. Many people online supported the restaurant, not the woman. The woman says she feels shocked. She says this is not fair. The story is now in the news in Italy.
Vocabulary15 words
- complaint
- when you say something is wrong or bad
- threats
- words that say someone will hurt you
- restaurant
- a place where you buy and eat food
- waiter
- a person who brings food to your table
- order
- food you ask for at a restaurant
- rude
- not polite; not nice
- insults
- bad words that hurt someone
- shocked
- very surprised in a bad way
- online
- on the internet
- support
- to help or agree with someone
- video
- moving pictures you can watch
- angry
- feeling mad
- note
- a short written message
- customer
- a person who buys something
- news
- information about new events
Quiz
Answer key
1. To burn the eggs and spit in them 2. She made a complaint 3. Shocked
Fill-in-the-blank listening
Play the audio again and fill in the missing words as you listen.
A woman went to a _____ in Italy. She ordered food, like _____. The waiter wrote a _____ about her order. The note had bad, rude words. It said to _____ her eggs and spit in them. The woman saw this note. She was very _____ and upset. She made a _____ about the restaurant. She told people what happened. After that, she says people were mean to her _____. She says people sent her _____ and insults. The restaurant then made a funny _____ about the problem. Many people online _____ the restaurant, not the woman. The woman says she feels _____.